Having trouble with Plex? This page checks whether the problem is on your side,
Plex's side, or the server's side — and sends the results to the admin automatically.
Optional: sign in with your Plex account so the admin knows this test came from you.
Your public IP
216.73.216.86
IP version
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ISP
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Location
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Network
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Your device
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Server
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Blocked by server security?checking…
Your internet & Plex online servicewaiting…
Connection to the media serverwaiting…
Game servers
Your Internet Speed
Download Mbps
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Upload Mbps
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Latency— ms
during download— ms
during upload— ms
Jitter— ms
during download— ms
during upload— ms
Packet Loss— %
Waiting to start…
Network Quality Score
waiting to finish measurements…
Download Measurements
Upload Measurements
Latency Measurements
Packet Loss
1000-packet test — waiting…
How your traffic reaches this server
Traced from the server back to your network — internet routes are
close to symmetric, so this is approximately the path your requests take, in reverse.
Silent hops (· · ·) are routers that don't answer probes.
✅ Results were sent to the admin automatically — no need to copy anything.